Privacy Policy for Giwustore.com
Effective Date: 12/8/23
Welcome to Giwustore.com (“we,” “us,” or “our”). At Giwustore.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with us in any way. By using Giwustore.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information from you when you interact with our website or services. The types of information we collect include:
1.1 Personal Information
- Contact Information: Name, email address, phone number, billing and shipping addresses.
- Account Information: Username, password, and other account-related details.
- Payment Information: Credit/debit card numbers, bank account details, or other payment methods (processed securely by third-party payment processors).
- Communication Data: Any information you provide when contacting customer support, submitting feedback, or participating in surveys.
1.2 Non-Personal Information
- Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
- Usage Data: Pages visited, products viewed, time spent on the site, clickstream data, and referral sources.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance user experience and analyze site performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders, including confirming payments and providing shipping updates.
- Customer Support: To respond to inquiries, resolve issues, and improve our services.
- Personalization: To tailor content, advertisements, and product recommendations based on your preferences and behavior.
- Marketing and Promotions: To send newsletters, promotional offers, and updates about our products and services (with your consent where required by law).
- Analytics and Improvements: To analyze website traffic, monitor performance, and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including the Nigeria Data Protection Regulation (NDPR).
- Fraud Prevention: To detect, prevent, and address fraudulent activities or security breaches.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties except as described below:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, delivering orders, or conducting business activities.
- Legal Requirements: We may disclose your information if required by law, court order, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users, employees, or the public.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission.
- Secure storage of data on protected servers.
- Regular security audits and updates to our systems.
While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.
7. Children’s Privacy
Giwustore.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.
8. International Users
If you are accessing Giwustore.com from outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria, where data protection laws may differ. By using our website, you consent to such transfers.
9. Your Rights Under NDPR
Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request deletion of your personal information (subject to legal exceptions).
- Opt-Out: Opt out of receiving marketing communications.
- Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at legal@giwustore.com. We will respond to your request within 30 days.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: legal@giwustore.com
12. Disclaimer
This Privacy Policy is designed to comply with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian laws. While we strive to adhere to best practices, we disclaim any liability for damages arising from unauthorized access, loss, misuse, or alteration of your personal information beyond our reasonable control.
By using Giwustore.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Thank you for trusting Giwustore.com!
